We reply within one business day

Let's talk about your brand's social media

Whether you are a café owner in Fortitude Valley wondering why your reels are not landing, or a Sydney e-commerce brand burning cash on ads that stopped working six months ago, this is the right place to start. Tell us a bit about your business, what you have tried and where you think the bottleneck is. Claimfrost will come back with a straight answer — not a sales pitch dressed up as advice.

Direct lines

The fastest ways to reach us

We answer every enquiry personally and try to keep it human. If you prefer to call, someone on the team will pick up during business hours — no phone tree, no call centre.

  • Phone +61 7 3174 9286
  • Email claimfrost@gmail.com
  • Studio address 275 Grey St, South Brisbane QLD 4101, Australia
  • Office hours Monday – Friday, 9:00am to 5:30pm AEST
Send a message

Tell us about your brand

We use your details only to reply to this enquiry. Nothing is stored on a marketing list unless you ask us to add you. Full details in our Privacy Policy and Terms & Conditions.

Find the studio

We are on Grey Street in South Brisbane

Easy to reach by bus, train or ferry. There is metered parking on the street, and plenty of cafés nearby if you want a coffee before or after the meeting.

  • 275 Grey St, South Brisbane QLD 4101, Australia
  • +61 7 3174 9286
  • claimfrost@gmail.com
  • Mon – Fri, 9:00am to 5:30pm AEST
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After you hit send

What actually happens next

No auto-responder pretending to care, no three-day silence, no sales bot. Here is the real timeline.

01

We read it personally

Every enquiry lands in the inbox of someone senior. It is read the same working day it arrives, usually within a couple of hours.

02

We do a quick look

Before replying, we check your current social presence so our response is grounded in what you are actually doing, not general advice.

03

You get a real reply

An honest take on your situation, plus a suggested next step. Sometimes that is a call, sometimes it is a link to something we have already written.

04

A thirty-minute call if it fits

If we think we can help, we book a quick call. No pitch deck required. If we are not the right fit, we will tell you and point you elsewhere.

What we can do for you

Two services, both running through this front door

If you already know which side of social you need help with, jump straight to the details.

Organic social media content production at Claimfrost

Organic Social Media Growth

A monthly content engine — planning, filming, editing, posting and community management — that keeps your brand present without you having to chase it.

See the full service
Paid social advertising media buying at Claimfrost

Paid Social Advertising

Media buying across Meta, TikTok and LinkedIn, with weekly creative testing, daily optimisation and reporting in plain English.

See the full service
Before you write

Quick answers to the common questions

If one of these covers your question, you do not need to send the form. If not, we would genuinely love to hear from you.

Read the blog

Absolutely. We have clients in Sydney, Melbourne, Perth and plenty of regional areas. Most of the work is remote, and we travel for shoot days when it makes sense. Travel costs are quoted up front.

Our smallest plan starts at $1,650 a month for paid media management and $2,850 for organic content. Full pricing is on the pricing page, with no setup fees or hidden extras.

Yes. A full social media audit is $1,200 and takes about two weeks. You get a written report with specific recommendations, whether you hire us afterwards or not.

After the initial three months, yes. Give us thirty days' notice and we will wrap up cleanly. The full terms are on the Terms & Conditions page and the Refund Policy page.

We only collect what we need to reply to you and run your account. Full details are on the Privacy Policy page, including how we handle cookies on this site.
While you are here

A couple of reads before you reach out

Prefer to just have a chat first?

Call the studio on +61 7 3174 9286 during business hours and one of the team will pick up. We are happy to answer questions about social media even if you are not ready to hire anyone.